Frequently Asked Questions
Please reach out to us at email@example.com if you can’t find answers to your questions at any time.
How does bookitngo differ from other booking sites?
Bookitngo understands the gap between supply and demand. We offer the best and most affordable travel deals to our customers so that they can visit all their dream destinations without any hassle. For customers, we don’t charge any cancellation or admission fees.
Where is bookitngo located?
We are a California-based online travel agency with an aim to provide the best and unparalleled travel booking services to customers from all over the world.
Booking and launch
When do I get a confirmation email?
In most cases, you will receive this confirmation email within 1 hour of booking. Also, check your junk email/spam filters. If you didn’t receive any confirmation within a day, get in touch with our customer care service.
How can I request an invoice?
Please check your confirmation email and click “Request an invoice”. Complete the form and submit your request. If you don’t see the link, please contact our customer care.
How do I make a change to a flight/booking reservation?
You can log in to your Bookitngo account and change flight/hotel reservations on your own or you can reach our customer support team.
How long does it take to process a refund?
We usually process the refund within 7 working days of cancellation. However, it may take slightly longer to reflect in your account statement depending on your bank.